Rental Item Consultations are by appointment only and completely free of charge! Whether it’s a quick half hour or an hour or so of perusing over the items we carry, we are here for you. We love to hear about your plans and visions so we can help bring those to life! Need help styling our decor together or styling your wedding in general? Please visit our Styling Your Wedding Page for more info!
When you are ready to reserve your rental items for your wedding/event date, a non-refundable deposit of 25% of your total order is required. Another payment of 40% of the balance is due 8 weeks out from the event date. The remaining balance is due 14 days prior to pickup of rental items.
Your rental items are due to be returned at a pre-arranged time that we agree upon, no later than two days after the wedding (exceptions for special circumstances are welcome for discussion).
Frequently Asked Questions:
1.) How far in advance should I reserve items?
Your reservation is what ensures the availability of the items you want for your wedding day. A lot of our items are one of a kind. So the earlier, the better when you find the items you love! Six to nine months in advance is not too soon!
2.) How do I reserve items?
When you find the items you love and are ready to reserve them for your wedding day you put down a nonrefundable deposit of 25% of the total amount of your rental order.
3.) Is there a minimum amount I have to order?
There is no minimum amount. We would love to be apart of your special day, whether in a small or big way!
4.) How long do I have the rentals for?
A typical rental period is usually between 2-4 days (exceptions can be discussed). Pick up is generally a day or two in advance, depending on what is convenient for you. We understand some weddings are out of town and cause early departures for the venue site. As well as schedules getting crazy right after the wedding. As your day gets closer I will know who is using the rentals before and after you and when they need them by. Communication will be key and we will work out a pre-arranged return date and time.
5.) Do you offer delivery?
Delivery can be discussed and arranged, but is subject to availability! . Please contact us and we can further discuss your wedding and the logistics.
6.) Will you set up and style items on the day of my event?
Day Of Set Up is subject to availability. Please contact me and we can talk about your wedding date. Further info on this can be found on the Styling Your Wedding Page.
7.) *How does the security deposit work?
This deposit will consist of a number based upon the sum of the value of all items rented. It is 100% refundable when all items are returned unharmed. To avoid you having to write multiple checks, we take one check for the security deposit, but only charge you for individual items that are returned broken, badly damaged, or not returned at all. When we go through the returned items and discuss what has been broken, badly damaged or not returned we will then have you pay the cost of that individual item. When that individual cost is paid, you will receive the original security deposit check. (Please take note that the refundable security deposit and nonrefundable deposit to reserve your items are two different things.)
Still have questions? Please contact us and we’d be happy to answer any questions or talk about any concerns you have!